[6 Fix] WhatsApp Call Not Showing On Screen (2024)

Stuart Williams
By Stuart Williams 14 Min Read
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Imagine a world where staying in touch with your friends, family, and even businesses is super easy and totally free. That’s the world of WhatsApp, one of the most popular instant messaging apps around the globe! It’s like a virtual gathering place where people from all walks of life come together to chat, share, and stay connected.

What makes WhatsApp really stand out is its simple and user-friendly interface. It’s so easy to use that people of all ages find it a breeze to chat and share. And the best part? All these amazing features come at no cost. Yep, you heard that right – it’s completely free!

Now, let’s talk about a super cool feature of WhatsApp – the call function. Just like sending texts, you can make calls on WhatsApp. These aren’t just any calls; they’re secure, encrypted, and they work over the internet. So, no matter where you are in the world, you can call anyone without worrying about the cost.

And guess what? If you feel like seeing the person you’re talking to, WhatsApp lets you turn your call into a video call with just a tap. It’s like having your friends and family right there with you, even if they’re miles away.

But, hold on! What if you’re missing out on these calls because you’re not getting the call notifications? That’s a bummer, especially if you rely on WhatsApp for important calls. If this sounds like a problem you’re facing, don’t worry. You’re in the right place. In this article, we’re going to dive into why this happens and how you can fix it. So, keep reading to stay connected and never miss a call again on WhatsApp!

Why Is WhatsApp Not Showing Incoming Calls?

Ever wonder why sometimes WhatsApp doesn’t show you incoming calls? It could be for a few simple reasons. Maybe your phone is on Do Not Disturb (DND) mode, there’s a glitch with your internet connection, you’ve turned off WhatsApp notifications, or there’s something up with the version of WhatsApp you’re using.

Getting notifications for texts and calls right away is super important. Without them, the whole idea of ‘instant’ messaging or calling kind of loses its spark, right? And let’s face it, in today’s world, where we do so much through calls and texts, it’s really important that we get these notifications on time.

WhatsApp is designed to show you call notifications as they happen. But if you’re not getting these alerts, or if there’s a delay, then there’s definitely a hiccup somewhere.

The Usual Suspects: Where to Look First

Here are some common reasons why you might be missing out on these call alerts:

  • Do Not Disturb Mode: If your phone is in DND mode, it won’t show any notifications, not just WhatsApp calls.
  • Battery Saver Mode: When this mode is on, your phone tries really hard to save battery, and sometimes, that means not showing notifications.
  • App Permissions: Make sure WhatsApp has the necessary permissions to send you notifications.
  • App Updates: An outdated WhatsApp might miss some cool new features and bug fixes. So, keep it updated!
  • Background Data Restrictions: If WhatsApp can’t access data in the background, it might not be able to notify you about incoming calls.

Can’t figure out what’s wrong? Don’t worry. In the next section, we’ll walk you through a step-by-step guide to fix this and get your call notifications rolling in again. Stay tuned!

Fix: WhatsApp Call Not Showing

If you’re scratching your head wondering why WhatsApp isn’t showing your incoming calls, don’t worry. You don’t need a tech guru to solve this. Just follow these easy steps right from your phone, and you’ll be back in the loop in no time!

1. Turn Off DND Mode/ Focus

  • The Problem: If your phone is in Do Not Disturb (DND) mode, it’s like putting a ‘Do Not Knock’ sign on your phone. No notifications from any apps, including calls on WhatsApp.
  • The Fix:
    • Android Users:
      • Go to your phone’s Settings.
      • Scroll to Sound.
      • Switch to any sound profile that’s not DND.
      • Alternatively, press the volume up button and exit DND mode right from the volume tray.
    • iPhone Users:
      • Swipe to open the Control Centre.
      • Turn off DND mode or any Focus profile from there.

2. Disable Battery Saver

  • The Problem: When your phone is trying to save every bit of battery, it might cut off background apps and notifications. That means WhatsApp calls might not get through.
  • The Fix:
    • Go to Settings on your phone.
    • Head to the Battery section.
    • Turn off Power Saving Mode or Battery Saver.
    • You can also do this quickly from the quick settings in the notification area. Just tap the Battery Saver icon to toggle it off.

3.1 Toggle Background Data Setting (Android)

  • The Issue: If your background data setting is turned off, WhatsApp can’t update itself with new messages or calls when it’s not open. This could be why you’re missing calls.
  • The Solution:
    • Go to Settings on your phone.
    • Head to Apps.
    • Scroll to find WhatsApp.
    • Under App Data Usage or Mobile Data & Wi-Fi, you’ll find the option for Background Data.
    • Make sure to Toggle On Background Data.

By turning on background data, WhatsApp will have the freedom to use mobile data even when it’s not actively in use. This means your calls and messages will come through without delay. Remember, this setting might increase your data usage and battery consumption, but it ensures you’re always connected.

3.2 Enable Background Refresh (IPhone)

  • The Issue: Just like on Android, if WhatsApp on your iPhone can’t access data in the background, calls might not come through until you open the app.
  • The Solution:
    • Go to Settings on your iPhone.
    • Scroll and tap on WhatsApp.
    • Toggle on Background App Refresh.

Enabling Background App Refresh means that WhatsApp can keep updating itself even when you’re not using it. This way, you won’t miss out on any important calls or messages.

By adjusting these settings, you’re making sure that WhatsApp is always ready to notify you, whether it’s a message or a call, keeping you connected with your world.

4. Enable WhatsApp Permission

  • Why It Matters: If WhatsApp doesn’t have permission to show notifications, you won’t know when you have a call or message. It’s like having a mailbox but not being able to open it!
  • How to Fix It:
    • Go to Settings on your phone.
    • Tap on Apps or Application Manager.
    • Scroll and find WhatsApp.
    • Under the Permissions section, look for Show Notifications.
    • Toggle this option On.

By turning this on, you’re giving WhatsApp the green light to let you know when someone is trying to reach you. This permission is crucial for the app to function as your communication lifeline.

5. Clear WhatsApp Cache

  • Why This Helps: Sometimes, the cache (temporary data) stored by WhatsApp can get corrupted. This can mess up how the app works, including affecting notifications.
  • Clearing the Cache:
    • Open Settings and go to Apps.
    • Find and select WhatsApp.
    • Tap on Storage and Cache.
    • Choose Clear Cache. Remember, do not clear Storage Data.

Clearing the cache is like giving WhatsApp a fresh start. It removes temporary glitches but keeps all your important stuff like messages, pictures, and videos safe. So, it’s a good idea to do this if WhatsApp is acting up.

6. Update WhatsApp

  • Why Updating Matters: Using an outdated version of WhatsApp can lead to all sorts of problems, including issues with receiving calls. Plus, updates often come with cool new features and important fixes for any bugs.
  • How to Update WhatsApp:
    • Open the Play Store (for Android) or App Store (for iPhone).
    • For Android:
      • Tap the profile icon at the top right.
      • Go to My Apps and Games.
      • Here, you’ll see a list of apps that need updating.
      • You can choose to update WhatsApp individually or hit Update All.
    • For iPhone:
      • Tap Today at the bottom of the screen.
      • Tap your profile icon at the top of the screen.
      • Scroll down to Available Updates.
      • Find WhatsApp and tap Update, or just tap Update All.

Regularly updating your apps, especially WhatsApp, ensures that you have the latest features and the best performance. It’s a simple yet effective way to keep your digital life running smoothly.

By following these steps, you’re not just solving the issue at hand but also preventing future problems. Keeping WhatsApp updated means you’re always equipped with the latest tools to stay connected effortlessly. So, make it a habit to check for updates and enjoy a seamless communication experience!

Why Is WhatsApp Call Notification Not Showing

Sometimes WhatsApp call notifications just don’t show up, and it can be really frustrating. Let’s break down the possible reasons why this might happen, so you can figure out what’s going on and fix it.

1. Do Not Disturb (DnD) or Focus Mode

  • Android’s DnD Mode: If your Android phone is in Do Not Disturb mode, it blocks all notifications, including calls and texts from any app, like WhatsApp.
  • iPhone’s Focus Mode: Similar to DnD on Android, Focus mode on iPhones also stops notifications and calls from popping up.

2. Unstable Internet Connection

  • WiFi Issues: Even if your phone says it’s connected to WiFi, there could be a problem with the internet connection. If your internet is acting up, WhatsApp calls might not come through.

3. WhatsApp Notifications Turned Off

  • Disabled Alerts: If WhatsApp notifications are turned off in your device settings, you won’t get alerts for calls or messages.

4. App-Related Issues

  • Possible Bugs: Sometimes, the problem could be with WhatsApp itself. A bug in the app might be causing the notification issues.

5. Beta Version Complications

  • Using WhatsApp Beta: If you’re using a beta version of WhatsApp, keep in mind that beta versions are like test versions of the app. They might have some unfinished features or bugs that could affect notifications.

Understanding these potential causes can help you troubleshoot why you’re not getting WhatsApp call notifications. Once you’ve figured out the reason, you can follow the appropriate steps to fix it and ensure you don’t miss any important calls!

Final Words

WhatsApp has become a crucial part of our daily routine for many of us, helping us stay connected with friends, family, and even work. In many parts of the world, it’s not just an app on our smartphones; it’s a key part of our digital experience.

We all know how annoying and inconvenient it can be to miss calls, especially when there’s no notification to alert us. It can feel like we’re out of the loop or missing out on important moments.

We really hope that this step-by-step guide has helped you sort out any issues with WhatsApp call notifications. Our goal was to provide you with clear, easy-to-follow instructions to ensure that you’re always in the know and never miss a call again.

Remember, staying on top of app updates, checking your phone settings, and understanding how features like Do Not Disturb or Focus mode work can make a huge difference in your WhatsApp experience. By keeping these in check, you’re setting yourself up for seamless communication, no matter where you are.

Thank you for following along with our guide. Here’s to uninterrupted chats and calls on WhatsApp, keeping you connected with the people who matter most in your life!

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Hey, I'm Stuart, a tech enthusiast and writing expert. With a passion for technology, I specialize in crafting in-depth articles, reviews, and affiliate content. In the ever-evolving world of digital marketing, I've witnessed how the age of the internet has transformed technology journalism. Even in the era of social media and video marketing, reading articles remains crucial for gaining valuable insights and staying informed. Join me as we explore the exciting realm of tech together!
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