Have you just realized you’re not getting emails from someone important? Or maybe you’re wondering why that newsletter you signed up for isn’t showing up? There’s a good chance you might have accidentally blocked the sender in Outlook.
Don’t worry, this happens more often than you’d think. With the flood of emails we get every day, it’s easy to hit that block button by mistake. Or perhaps you blocked someone in the past and now you need to hear from them again.
Whatever your reason, you’re in the right place. If you’re using Outlook and need to start receiving emails from a blocked sender, you’ve come to the right guide. We’re going to walk you through the process step by step.
In the next few minutes, you’ll learn exactly how to unblock senders in Outlook. Whether you’re using it on your computer or your phone, we’ve got you covered.
By the time you finish reading, you’ll be able to fix this problem and get those important messages flowing into your inbox again. Let’s get started!
Why you’re not getting certain emails in Outlook
Are you wondering why some emails aren’t showing up in your inbox? You might have accidentally blocked a sender without realizing it. Don’t worry – this happens more often than you’d think.
Outlook has powerful tools to keep your inbox clean, but sometimes, these tools can be a bit too eager. They might block emails you actually want to receive. The good news is you can easily fix this problem.
How to unblock senders on Outlook.com
If you’re using Outlook.com, here’s how you can unblock a sender:
- Go to Outlook.com and sign in to your account.
- Click on “Settings” at the top right of the page.
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- Go to “Email“, then “Junk email“.

- Now scroll down and click on the Blocked senders and domains.

- Find the address you want to unblock and click on the Delete icon.
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How to unblock emails in the Outlook desktop app
If you’re using the Outlook app on your computer, follow these steps:
- Open the Outlook app.
- Look for the “Home” tab at the top.

- Click on “Block“, then “Junk E-mail Options“.

- Go to the “Blocked Senders” tab.

- Find the address you want to unblock, click on it, then hit “Remove“.

- Click “Apply“.

- Then click on “OK” to save your changes.

How to unblock senders on your phone
The Outlook mobile app doesn’t let you unblock senders directly, but you can still do it through your phone’s web browser:
- Open your phone’s web browser (Chrome) and go to Outlook.com (Use Desktop site)
- Sign in to your account.
- Click on the three dots and then tap on Settings.

- Go to “Email“, then “Junk email“.

- Now scroll down and click on the Blocked senders and domains.
- Find the address you want to unblock. Click on it and then click on the Delete icon to remove it.
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By following these steps, you can make sure you’re not missing any important emails. Whether it’s a newsletter you enjoy, a contact you accidentally blocked, or an important work email, you’ll now be able to get those messages back in your inbox.
The takeaway
Now that you know how to unblock senders in Outlook, you’re back in control of your inbox. It’s a common problem, but as you’ve seen, it’s also an easy one to fix.
Remember, Outlook’s filters are there to help you, but they’re not perfect. Sometimes, they might be a bit too enthusiastic and block emails you actually want to see. But don’t worry – you now have the power to change that.
Whether you’re using Outlook on your computer or your phone, you can easily adjust your settings to make sure you’re getting all the emails you need.
Here’s a tip: it’s a good idea to check your blocked senders list every now and then. This way, you can catch any mistaken blocks before you miss an important message. Think of it as a quick email health check – it only takes a minute, but it can save you from missing out on crucial communications.
By managing your email settings, you’re not just solving a problem – you’re taking charge of your digital communication. And that’s a skill that’ll serve you well in our increasingly connected world.
So go ahead, dive into those settings, and make your Outlook work for you. Your future self will thank you for staying on top of your inbox!
