How To Fix A Firestick Remote That’s Not Working

Stuart Williams
By Stuart Williams 16 Min Read

Isn’t it super annoying when you’re all set to watch your favorite show, but your remote just won’t listen? You’re not alone in this struggle. In fact, a lot of people face issues with their remotes, and the Firestick TV remote is no stranger to such problems. But don’t worry, you’ve found the perfect guide to help!

We’ve Got the Solutions! In this easy guide, we’re going to talk about why your Firestick remote might be giving you a hard time and how to get it back on track. It could be something simple like the batteries, or maybe a little tech hiccup that needs fixing. Whatever it is, there’s a good chance we can solve it together.

Common Troubles and How to Tackle Them We’ll dive into some of the most usual remote troubles and give you step-by-step instructions to fix them. Ready to get your remote working again? Let’s jump right in!

Solution 1: Dead, Weak, or Incorrectly Installed Batteries

Guess what often causes headaches with Firestick remotes? That’s right, batteries! They might be dead, weak, or not sitting in the remote the right way. It’s easy to think your batteries are fine because they worked just a moment ago. But, just like your favorite snacks, they can run out of energy before you know it.

Let’s Do Some Detective Work! Here’s a quick guide on how to check if your remote’s batteries are causing trouble:

  1. Remove and Review: Take out the batteries and remember how they were put in.
  2. Direction Detective: Look for little + and – signs inside the battery compartment. These signs tell you which way to put the batteries. Sometimes, they might be put in the wrong way, especially if someone else (like a little brother or sister) was playing with them or borrowed them for another gadget.
  3. Fresh Batteries to the Rescue: If the batteries were in the right way, try popping in some brand-new ones. Remember, mixing different brands or types of batteries is a big no-no. It’s like putting ketchup on ice cream – it just doesn’t work and can be messy (like batteries leaking or even popping).

What If It’s Still Not Working? If your remote is still being stubborn, the problem might be somewhere else. A quick tip: If you’re using rechargeable batteries, switch to alkaline ones (like the ones Amazon sends with the remote). Why? Because rechargeable batteries get tired after a while and don’t hold their charge as well as they used to.

Solution 2: Fire TV Remote Not Working on Your CEC-Enabled TV

Having trouble with your Firestick remote not controlling your CEC-enabled TV? Don’t worry, it’s a common issue and we’ve got you covered. Remember, if your remote and Firestick aren’t on speaking terms, they won’t be able to control your TV if it’s set up with CEC (Consumer Electronics Control).

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What’s Going On with CEC? CEC lets devices connected through HDMI (like your Firestick) control each other. Pretty cool, right? But if your remote isn’t paired correctly, it won’t work with this setup. Also, you need a CEC-enabled TV and a Wi-Fi connection because the newer Fire TV Sticks and Cubes chat with the remote using Wi-Fi.

IR vs. CEC: Two Ways to Control You’ve got two choices for controlling your TV:

  1. IR (Infrared): If your remote is 2nd Gen or newer, it can control the TV directly if it can “see” it.
  2. CEC: This works over Wi-Fi, letting you control the TV even if you’re not in the same room.

How to Make Them Work Together Let’s pair your remote and Firestick for a CEC setup:

  1. Power Up: Turn on your TV and plug in your Firestick.
  2. Enable CEC: Dive into your TV’s settings and switch on CEC. This lets your Firestick turn the TV on and off.
  3. Test the Power: Press the Power button on the Firestick remote. If your TV responds, you’re all set! If not, there’s more to try.
  4. Manual Check: If the remote doesn’t control the TV, see if it at least works with the Firestick. If it doesn’t, let’s reset it.
  5. Resetting Time: If the remote’s not responding to the Firestick, hold down the “Back” and “Home” buttons for 10 seconds to unpair it. Then, press the “Home” button for 10 seconds to pair again. Test it with your TV.

Still Not Working? If re-pairing doesn’t do the trick, your remote might need a reset. Different models have different reset methods, so check out Amazon’s guide on how to reset your Firestick remote.

Solution 3: Firestick Not Responding to the Remote

#1 Check Your Remote’s Distance from the Fire TV Stick

Did you know that the newer Firesticks (2nd Gen and above) chat with your remote using Bluetooth, not infrared? The cool thing about Bluetooth is that it can work up to about 30 feet away, in theory. But in real life, especially if you have a big living room or walls in between, this distance might be less.

Move Closer, Maybe? If your remote is playing hard to get, try moving closer to your Fire TV Stick. Make sure there’s nothing like furniture or walls blocking the path between them. If it only listens to you when you’re up close and personal, you might want to use the Firestick extension dongle. This little gadget helps you place the Firestick in a spot where it can hear the remote better.

Remember, weak batteries can also make your remote’s voice not carry as far.

#2 Re-Pair the Remote to the Firestick

Sometimes, your remote and Firestick just need to reconnect. It’s like when friends have a misunderstanding and need to make up. Re-pairing your remote often fixes the issue. The steps to do this are the same as mentioned earlier when we talked about getting your remote to work with your TV.

Solution 4: Remote Incompatibility

Imagine getting a new friend (a remote) for your Firestick, but they just don’t click. That could be because your new remote isn’t compatible with your Fire TV Stick. Just like some video games don’t work on all consoles, not all remotes work with every Firestick.

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Smartphone to the Rescue! While you figure out the right match for your Firestick, did you know you can use your smartphone as a remote? It’s pretty cool and easy to set up. Whether you have an Android or iPhone, there’s an app for that. Here’s how to turn your phone into a Fire TV remote:

  1. Download the App: Search for the “Amazon Fire TV” app in your smartphone’s app store and download it.
  2. Power Up Your TV: Use your TV’s regular remote, or the power button on the TV itself, to turn it on.
  3. Log In and Link Up: Open the app on your phone and log into your Amazon Fire TV account. You’ll see a list of Fire TV devices – pick yours.
  4. Enter the Secret Code: Your TV will show a special code. Type this code into your phone’s app. This is like a secret handshake that lets your phone and Firestick become friends.

And that’s it! Your phone is now a super-smart remote for your Firestick. Pretty handy while you’re sorting out the remote compatibility issue, right?

Solution 5: Damaged Remote

Have you ever dropped your remote or maybe spilled something on it? These accidents can make your remote stop working right. Sometimes, you can see the damage on the outside, like cracks or sticky buttons. Other times, something inside might have broken, and you can’t see it. If your remote has taken a bit of a beating, it might be time for a new one.

Solution 6: Firestick Remote No Light/Not Working

Is Your Remote Not Lighting Up?

If your Firestick remote isn’t showing any lights, it might be feeling a bit disconnected. Here’s a quick fix to try:

  1. Unplug and Wait: Take the Fire TV Stick out of your TV and give it a 20-second break. Then, plug it back in. This can sometimes wake up your remote if it’s just having a little nap.

Re-Pairing: The Magic Touch

If the light on your remote is still off, it might need to be re-paired with your Fire TV Stick. Here’s how:

  1. Power Up: Turn on your Fire TV Stick with the remote.
  2. Unpair and Pair: Bring the remote close to your TV. Then, press and hold the “Back” and “Home” buttons for 10 seconds to unpair it. After that, press the “Home” button for 10 seconds to pair it again. You might need to do this a couple of times.

Distance Matters

Remember, your Firestick remote is like a walkie-talkie; it needs to be close enough to your Fire TV Stick to chat. If you’re too far away, it won’t work. Also, double-check the batteries. Maybe they just need a fresh pair to get going again.

Solution 7: Firestick Remote Not Working with Volume

It’s a common story: you’re trying to turn up the volume to catch every word of your favorite show, but your Firestick remote just isn’t responding. Volume control issues are pretty typical, but don’t worry, there’s a neat trick to fix this using your smartphone.

Tweaking Equipment Control Settings Your Firestick has settings called ‘Equipment Control’ that can help you get your remote and TV talking properly again, especially about volume control. Here’s how to adjust these settings using the “Amazon Fire TV” app on your smartphone:

  1. Get the App: If you haven’t already, download the “Amazon Fire TV” app on your smartphone.
  2. Turn On Your TV: Use your TV’s own remote or its power button to turn it on. Make sure your Firestick is the selected input.
  3. Navigate to Settings: On your Firestick, go to “Settings” and then “Equipment Control.”
  4. Manage Your Equipment: Inside “Equipment Control,” find and select “Manage equipment,” then choose “TV.”
  5. Change Your TV Settings: Now, select “Change TV” and click on it again to confirm.
  6. Select Your TV Type: Follow the onscreen instructions and pick the type of TV you have from the provided list.
  7. Test the Power Button: Use your Fire TV remote to turn the TV off. Wait for about 10 seconds, then press the “Power” button again to turn it back on.
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This process helps your Firestick understand which TV it’s working with, which can often solve those pesky volume control problems. If your remote still isn’t adjusting the volume, there might be another issue at play.

Solution 8: Firestick Remote Not Working After Reset or Update

Updates are meant to make things better, but sometimes they can cause a bit of confusion with your Firestick remote. If your remote stopped chatting with your Firestick after an update or reset, don’t worry. Here are a few steps to try and get them back on good terms:

  1. Reconnect with the Home Button: Hold down the “Home” button on your remote for 10 seconds. This is like a handshake between your remote and the TV, helping them reconnect.
  2. Power Cycle Your Device: Unplug your Firestick from the power outlet, wait a bit, and plug it back in. Sometimes, this simple step can clear up any misunderstandings caused by the update.
  3. Try Previous Solutions: If these steps don’t work, revisit the solutions we talked about earlier. Sometimes, the answer lies in revisiting old methods.

When It’s Time to Say Goodbye If your remote is physically damaged, the new update might not be able to work with it. It’s like trying to run a new app on a really old phone – sometimes, it’s just not compatible. If none of the steps above do the trick, it might be time to consider getting a new remote.

Wrapping Up: Say Goodbye to Remote Troubles!

We’ve all been there – sitting on the couch, ready to dive into our favorite shows, only to find out our Firestick remote isn’t up for the task. Super frustrating, right? But hey, as we’ve seen, there’s almost always a way to fix it.

Most of the time, the fix is pretty simple – like giving your remote a fresh pair of batteries, or playing matchmaker and re-pairing it with your Firestick. Just a little TLC (Tender Loving Care) can often bring your remote back to life.

But what if you’ve tried everything and it’s still being stubborn? Well, it might be time to have a chat with Amazon’s customer service. They’re like the remote whisperers and can often guide you to a solution. And if it turns out your remote is ready to retire, they’ll help you find a new one that’ll get along with your Firestick perfectly.

So there you go – armed with these tips and tricks, you’re totally ready to tackle any remote rebellion. Remember, every problem has a solution, and your Firestick remote is no different. Happy streaming!

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Hey, I'm Stuart, a tech enthusiast and writing expert. With a passion for technology, I specialize in crafting in-depth articles, reviews, and affiliate content. In the ever-evolving world of digital marketing, I've witnessed how the age of the internet has transformed technology journalism. Even in the era of social media and video marketing, reading articles remains crucial for gaining valuable insights and staying informed. Join me as we explore the exciting realm of tech together!
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