Are you staring at your phone right now, frustrated by that pesky “You can’t message this account unless they follow you” error on Instagram? Don’t worry, you’re not alone.
This annoying roadblock pops up when you’re trying to reach out to someone who hasn’t opened their inbox to message requests.
I get it – you’re probably trying to connect with someone important. Maybe it’s a potential client, an old friend, or that awesome content creator you’ve been following.
Here’s the deal: Instagram set up this barrier to protect users’ privacy and cut down on spam. It’s like a bouncer at an exclusive club, only letting in people on the guest list. Some users even take privacy a step further by hiding their follower list.
Good news, though – you’ve come to the right place. In this article, we’re going to break down why this is happening and, more importantly, show you how to fix it.
Why does Instagram show this message?

Instagram shows this “You can’t message this account unless they follow you” message when you’re trying to contact someone who hasn’t allowed message requests.
It’s like trying to enter a party without an invitation. By default, Instagram allows anyone to send you message requests, but some users set it so that not everyone can message this account.
However, some users prefer to keep their inboxes more exclusive.
There’s a feature called “Don’t receive message requests” in the privacy settings. When someone activates this, it’s like putting a bouncer in front of their inbox. Only VIPs (their followers) get to send messages directly.
So, when you see the “You can’t message this account” error, it means one of two things:
- The person has activated the “Don’t receive message requests” feature.
- You’re not following each other, and they’ve restricted their inbox to followers only.
How to fix “You can’t message this account unless they follow you” on Instagram?
Let’s walk through some methods to help you overcome the “you can’t message this account unless they follow you” error and get your messages through.
And once you’ve got messaging figured out, you might even want to start a group chat with your new connections!
1. Allow your followers to message you
If you’re the one having trouble receiving messages, here’s how to open up your inbox:
- Open your profile (tap your picture in the bottom right)
- Access Settings & activity (tap the menu icon ☰ in the top right)

- Scroll down and select “Messages and story replies.”
- Then tap on the “Message controls.”

- Now click on “Your followers on Instagram.”
- Enable “Message requests.”

By doing this, you’re allowing your followers to send you messages. If you skip this step, you might miss out on messages from your followers.
2. Allow anyone on Instagram to message you
If you want to be more accessible and ensure that “not everyone can message this account” doesn’t apply to you, follow these steps:
- Go to your profile again.
- Tap the menu icon to open Settings & activity.
- Scroll down and select “Messages and story replies.”
- Then tap on the “Message controls.”

- Now click on “Others on Instagram.”
- Turn on the “Message requests” feature.

This opens your inbox to anyone on Instagram, even if they don’t follow you. Don’t worry, though – messages from people you don’t follow will land in a separate message requests folder, so your main inbox won’t get cluttered.
How can you message people who don’t follow you on Instagram?
So, do you want to reach out to someone who isn’t following you despite seeing “you can’t message this account unless they follow you“?
Here are a few strategies:
1. Wait for them to enable message requests. The easiest way is to be patient. Wait until they decide to open up their inbox by enabling the “Message requests” feature.
2. Wait until they follow you. Once someone follows you, you can usually message them directly.
3. Engage with their content. While you’re waiting, why not try to catch their attention? Leave thoughtful comments on their posts. It’s like leaving breadcrumbs that might lead to a conversation. And when you finally get to chat, spice things up with some emoji reactions!
4. Try messaging a private account. If the account you want to message is private, there’s a special trick. Go to their profile, tap the three dots, and choose “Send Message.” This might just be your ticket!
Remember, when not everyone can message this account is enabled, it’s about respecting boundaries on Instagram.
If someone has closed off their inbox, it’s usually for a good reason. Your best bet is to engage with their content in a meaningful way and hope they notice you.
The takeaway
We’ve covered a lot of ground here, from understanding why you might see the “You can’t message this account” error to various ways of fixing it.
Remember, even though you might encounter “you can’t message this account unless they follow you“, Instagram gives users a lot of control over their inboxes, and that’s a good thing. It helps keep conversations meaningful and reduces unwanted messages.
Whether you’re trying to open up your own inbox or reach out to someone else, the key is to use Instagram’s features to your advantage. Be patient, be engaging, and respect others’ privacy settings. And remember, you can always manage your own online presence, too, like choosing when to appear active.
Now, you’re armed with the knowledge to navigate Instagram’s messaging system like a pro. So go ahead, start some great conversations, and enjoy connecting with people on this platform.
