Investing in employee engagement can help increase productivity, work quality, and retention of top talent. It is also an important indicator gauging employee satisfaction and gives employees a sense of belonging.
How an employee feels about their work is also an essential driver of business success. An engaged team is more productive, while disengaged workers are likely to leave an organization for other opportunities, hence the need to implement best practices to help keep employees engaged. Here are a few best practices for employee engagement.
You’ll agree that there is a lot of buzz about employee engagement, and there is a good reason for this. Companies need to move beyond employee satisfaction and start looking for ways to keep employees engaged.
Measuring employee engagement can be challenging. However, if you don’t manage employee engagement, you can’t measure it. Therefore, it’s imperative to form a plan for measuring this important driver of business success.
Measuring current levels of engagement among employees can help identify what is working for you, what needs improvement, and why it’s a priority. Measuring engagement also allows you to identify profiles of highly engaged employees and opportunities to improve those levels.
Measuring employee engagement should be the first step, followed by communicating the results to employees and then, lastly, acting on the results. If you are using surveys to measure engagement, make sure you use a format that establishes critical metrics for gauging current levels of engagement, identifies strengths and opportunities, and allows you to periodically return to the survey to ascertain whether the engagement efforts are producing the intended results.
Prioritize Regular Communication
Regular workplace communication forms an integral part of company success. Prioritizing regular workplace communication can help eliminate unnecessary problems and promote better performance. Communication can also improve overall productivity, create a strong team, and encourage collaboration.
A highly engaged organization will prioritize communication. Good communication can boost employee engagement which boosts productivity. Effective communication creates a two-way flow of information for employees and also influences managers and executives to become better communicators and hence strong employee engagement.
Communication software such as voice over internet protocol can be essential in achieving Effective communication and improved employee engagement among hybrid teams. While employees may ask, what is a VoIP phone, they’ll come to learn the types of VoIP phones and how useful they are. It’s important to realize that VoIP can be a powerful tool to help improve workplace collaboration, improve productivity, and make employees happier, which leads to customer satisfaction.
Setting expectations for your team can help you eliminate confusion and increase the chances of employees becoming successful in achieving what is expected from them. When employees achieve set expectations, they enhance the entire organization’s success. Therefore, it’s essential to set goals for your team to bring out their best.
When expectations are not laid down, teams might find it hard to understand what they need to do, why they should do it, what impact it can have on the organization, and how to spell out the very basic things that can help create a more fluid engagement.
Create a Robust Feedback Culture
A feedback-rich culture allows employees to feel free to share feedback in the organization regardless of their roles. A feedback culture can help you speed up the performance review, generate a lot of data to help in decision making, create a growth and performance mindset among employees, and enable better relations, better collaboration, and better engagement.
A culture of feedback can also help you understand why your employees feel disengaged because if you do not ask why employees are acting in a certain way, you might not get what you expect from them. Prioritizing continuous and frequent feedback can help you act on individual needs as they arise.
No doubt, disengaged employees can directly and negatively impact your business’s bottom line. Disengaged employees may care less about their job, always looking for an exit plan, frequently absent, and may cause an increase in the cost of overtime to cover illnesses, training new employees, and workers’ compensation.
Lack of employee engagement kills morale and could affect customers too. Disengaged Employees can cause disruption and dissatisfaction within the company and might not stop at the front lines of business, as customers can sense and respond to unhappy employees.